Downunda constructed a large outdoor pool for our new home.
During the design phase Brett turned our ideas into a beautiful design concept that could be constructed. He advised us thoughtfully on cost trade offs and got us to our budget number.
During construction Brett was personally involved throughout the project from design to final delivery and was always attentive to detail and to our needs. Brett dealt with subcontractor issues quickly and decisively and never made a sub contractor issue ours; he always took care of them himself.
Brett completed and finished the job and did not check out at any time even when we had paid the majority of the money and there were the usual tricky final close out items. He also made sure we were 100% satisfied with completion before requesting his final milestone payment – something I have not seen from other builders.
The project was delivered on budget and schedule and Brett was very pragmatic and fair about changes. In fact despite the fact we made several changes he never formally charged us for a change order.
Overall, Downunda provide a premium service at a premium price but in my view are completely worth the investment. The service is attentive and personal. Brett is knowledgeable and constructive and knows his business.
If I had one minor comment it would be their true strength lies in pool construction and the immediate surroundings. We actually used them for a fully integrated landscaping project for our whole home. The broader landscaping was done well but is not Downunda’s core scope. If you want to do this for convenience and simplicity of project management then Downunda will do a good job for you, however, their true gift and skill lies in the design and delivery of extremely high quality pool environments and their immediate surroundings.
